Hacienda Del Caribe Hotel – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, 77710,
-
Steps from the beach
Great
8.4
8.0
/10
3.4
/5
Loved by Hacienda Del Caribe Hotel guests
Helpful staff
Clean rooms
Beautiful setting
Easy check-in
Central location
"Traditional Spanish decor."
Diane from United States
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"There is a lovely little pool in the courtyard which is perfect for cooling off after a hot day."
Colin from United Kingdom
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"I stay here every time I need an early morning ride from ADO."
matthew
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3-star Mexican hacienda-style hotel steps from Playa del Carmen beach and 5th Avenue
Amenities & Pool
The hotel has an outdoor swimming pool surrounded by lush gardens and tranquil fountains. Guests receive pool/beach towels and can borrow beach towels from reception for trips to the shore. Spa/wellness packages including back massage and full body massage are available on site.
Rooms & Decor
Each room is decorated with Mexican art inspired by Diego Rivera, and rooms include a seating area and cable TV. Room types range from king rooms to queen rooms with two queen beds. Some top-level rooms offer a balcony and a dome above the bed.
Location
The hotel sits 2 minutes from white sandy beaches and one block from Quinta Avenida shops and restaurants. It is a 5-minute walk from the ferry dock to Cozumel and less than a 1-hour drive from the Tulum archaeological site. The ADO bus terminal is a 3-minute walk away.
Dining & Services
A restaurant next door, Mr. Dog del Caribe, serves breakfast, lunch, and dinner with authentic Mexican cuisine. Breakfast is included for adults; children pay for breakfast at the restaurant. The 24-hour front desk provides concierge service, luggage storage, and tour desk services.
Children & Family
Family rooms and babysitting/child services are offered. The hotel has a designated smoking area and a sun terrace. Evening entertainment and bicycle rental are available for families.
Highlights
Pool: Outdoor swimming pool with garden surroundings
Rooms: Mexican art inspired by Diego Rivera in every room
Dining: Authentic Mexican cuisine at Mr. Dog del Caribe
Location: 2 minutes from beach, 1 block from Quinta Avenida
Services: 24-hour front desk, tour desk, luggage storage
“Hacienda Del Caribe's traditional Spanish decor creates a distinct sense of place in Playa del Carmen, a welcome departure from typical beach hotels. Its location a block from the ADO bus terminal and close to 5th Avenue balances convenience with a surprisingly quiet atmosphere, especially appreciated at night. I found the hotel's commitment to authentic Mexican style, extending from its architecture to the on-site dining, particularly appealing.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Junior Suite
2 persons
25 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
King Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Queen Room Two Queen Beds
2 persons
25 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Snorkelling
Tennis court
Golf course
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Dining
In-room breakfast
Poolside snack bar
Children
Babysitting/Child services
Spa & Leisure
Outdoor swimming pool
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Ironing facilities
Media
AM/FM alarm clock
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Hacienda Del Caribe Hotel Location
Calle 2 Norte Entre 5Ta Y 10Ma Avenida, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
8 minutes walking
A world-renowned entertainment venue known for spectacular shows and performances featuring live music, acrobatics, and more.
Zona Arqueologica Playa del Carmen
10 minutes walking
An archaeological site showcasing Mayan ruins, offering insights into ancient civilizations and scenic views of the surroundings.
Museo Frida Kahlo Playa Del Carmen
5 minutes walking
A cultural museum dedicated to the life of the iconic artist, featuring her artworks and personal artifacts in an enchanting setting.
Quinta Avenida
7 minutes walking
The main pedestrian street filled with shops, restaurants, and vibrant nightlife, perfect for leisurely strolls and local experiences.
Beach Day at Playa Mamitas
20 minutes walking
A popular beach known for its lively atmosphere, sun lounges, water sports, and vibrant beach clubs for a perfect day in the sun.
3D Museum of Wonders
6 minutes walking
An immersive museum featuring 3D art installations, perfect for getting creative and taking memorable photos with friends and family.
Yoga Sessions at Sanarti
10 minutes walking
Relaxing yoga classes offered in a serene setting, focusing on wellness, mindfulness, and rejuvenation amid the Playa del Carmen vibes.
Scuba Diving in Playa
10 minutes driving
Thrilling scuba diving experiences available nearby, providing opportunities to explore coral reefs and marine life in crystal-clear waters.
Antico Bistrot
2 minutes walking
Charming Italian eatery serving wood-fired pizzas and homemade pasta with a cozy ambiance, perfect for any meal of the day.
Kaxapa Factory
8 minutes walking
Vibrant Venezuelan restaurant known for its arepas and casual setting, offering a unique culinary experience in Playa del Carmen.
Hard Rock Cafe
3 minutes walking
Iconic American dining chain featuring classic burgers, live music, and memorabilia, suitable for families and food enthusiasts alike.
Mr. Dog Del Caribe
1 minute walking
Casual hot dog stand offering a variety of delicious toppings, perfect for a quick bite before heading out to explore the area.
The Blue Parrot Beach Club
15 minutes walking
Vibrant beachfront club with live music, DJ sets, and themed nights, offering a lively atmosphere for both locals and travelers.
La Vaquita
7 minutes walking
A fun bar known for its lively ambiance, great cocktails, and popular dancing nights, ideal for a night out with friends.
Cinepolis Playa del Carmen
10 minutes walking
Modern multiplex cinema showing the latest films, featuring comfortable seating and snack options for an entertaining movie night.
Club de la Cerveza
12 minutes walking
Craft beer bar offering local and international brews, provides a casual space for beer lovers to enjoy tastings and socializing.
Tips on navigating the city
City Centre
Playa del Carmen 9 min · 2300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 9 min · 2300 ft
Cozumel (CZM) 51 min · 20.9 mi
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Property information and rules
Check-in
from 16:00-22:00
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese
Year renovated:
2006
Number of rooms:
18
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 719 verified reviews
8.1 /10
Great
81 %
Recommend
Breakfast
5.9/10
Cleanliness
8.6/10
Comfort
8.6/10
Facilities
8.1/10
Free WiFi
7.6/10
Location
9.5/10
Paid Wi-Fi
5.4/10
Staff
8.7/10
Value for money
8.8/10
Pros
Spacious room
Comfortable bed
Excellent location
Friendly staff
Wooden elements
Cons
Maintenance problems
No soundproofing
Price increase
Guest reviews
based on 449 reviews
4/5
based on 1057 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hacienda Del Caribe Hotel
What are the check-in and check-out times at Hacienda Del Caribe Hotel?
Check-in is at 16:00 and check-out is at 12:00.
Is there an airport shuttle service available at Hacienda Del Caribe Hotel?
Yes, a paid airport shuttle service is available.
How far is Hacienda Del Caribe Hotel from the beach?
The hotel is located just 200 meters from the white sandy beaches.
What dining options are available at Hacienda Del Caribe Hotel?
The hotel has an on-site restaurant serving breakfast, lunch, and dinner.
Which nearby restaurants can guests visit from Hacienda Del Caribe Hotel?
Restaurants like Karen's Restaurant, Fives Rooftop, and Romeo Trattoria Pizzeria are all within 300 meters.
What amenities are provided in the rooms at Hacienda Del Caribe Hotel?
Rooms feature air conditioning, complimentary Wi-Fi, cable TV, and a seating area.
Is there any recreational facility at Hacienda Del Caribe Hotel?
The hotel offers an outdoor swimming pool and a golf course for recreation.
What on-site activities does Hacienda Del Caribe Hotel provide?
Activities include bicycle rental, evening entertainment, and access to a nightclub.
Does Hacienda Del Caribe Hotel have a spa service?
Yes, the hotel features a spa offering a variety of massage therapies and wellness packages.
Does Hacienda Del Caribe Hotel have Wi-Fi access?
Free Wi-Fi is available in public areas and select guest rooms.
What is the distance from Hacienda Del Caribe Hotel to significant attractions?
The hotel is approximately 10 minutes from attractions like Xcaret Park and the ferry dock.
What facilities are available for guests' convenience at Hacienda Del Caribe Hotel?
The hotel features luggage storage, 24-hour reception, and express check-out.